MD Anderson Cancer Center Arabic Medical Interpreter/Translator in Houston, Texas

The Language Assistance Department is an essential resource to facilitate communications between Limited English Proficiency (LEP) patients and health care providers at MDACC.

Our team is composed by professional interpreters specialized in medical interpretation in a variety of languages. All MDACC Medical Interpreters/Translators have been screened and qualified by the Language Assistance department, and they are evaluated for proficiency and competency on a regular basis. The most requested languages are Spanish, Arabic, Vietnamese and Mandarin.

Our team is involved in direct patient care whenever there is a language barrier between Limited English Proficiency (LEP) patients and staff. They interpret from one language to another, playing a crucial role in staff-patient communications. Interpreters will not answer patients' medical questions, but rather guide patients to the proper resources. All medical questions are to be answered by the appropriate health care provider, and other patient concerns are to be handled by the staff specialized in the issue of concern.

Language Assistance provides the following interpretation services in over 220 languages at no cost to your department or the patient:

Salary range: min-$38,800 mid-$49,500 max-$60,200

SUMMARY:

The primary purpose of the Arabic Medical Interpreter/Translator is to provide interpretation and translation services to all institutional departments for patient care.

In this regard, the Arabic Medical Interpreter/Translator acts as part of the appropriate team within the hospital, and makes communication possible across language barriers while maintaining patient confidentiality.

Service Orientation:

Provide service to our stakeholders, including patients, caregivers, colleagues and each other, in a safe, courteous, accountable, efficient and innovative manner to include:

  • Promoting inclusiveness and collegiality that demonstrates respect and professionalism to our stakeholders at all times

  • Modeling safe, ethical behavior that mitigates risk to the institution through sound business practices, and adherence to MD Anderson's Standards of Conduct, institutional policies and procedures

  • Responding to requests in a timely manner while proactively communicating expectations for procedures, service arrival, or project deliverables to stakeholders

Using the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is needed

EDUCATION:

Required: Bachelor's degree in a foreign language or related field.

EXPERIENCE:

Required: One year of medical interpretation in a clinical setting or related experience.

May substitute required education degree with additional years of related experience on a one to one basis.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html