MD Anderson Cancer Center Associate Instructional Designer (Epic) -IT Training/Change Enablement in Houston, Texas

The Associate Instructional Designer will be an integral part of the EHR implementation team who will work with the IT Training Manager, subject matter experts, EHR management, and application team members to develop, deliver, and optimize the Epic training program. This dynamic candidate must possess strong organizational skills and the ability to manage multiple priorities. The position requires a background in instructional design/ curriculum development and knowledge of adult learning methods and must possess excellent presentation skills, strong technical documentation skills, and proficiency in Microsoft Office. The Associate Instructional Designer is responsible for managing customer relations, maintaining records of training activities, and assessing program effectiveness. This position is also responsible for developing and monitoring training timelines and providing input to training related budgets. The Associate Instructional Designer identifies operational inefficiencies and problems and communicates/coordinates improvements where possible.

*In order to be adequately prepared and trained to develop, deliver ans support training on the Epic system, MD Anderson requires that Epic certification be obtained within 120 days of completion of the assigned, required training classes. Required certifications must be maintained as assigned.*

Training Development/Implementation

  1. Developing and implementing the training program for EpicCare Inpatient non-provider roles and Rover.

  2. Maintain expertise and certification of Inpatient application in order to support all training needs for inpatient non-provider roles.

  3. Creating and maintaining all training materials for Inpatient non-provider roles

  4. Provide project management and leadership around eLearning development standards.

Training Delivery/Support

  1. Training and credentialing additional classroom trainers for end-user training for EpicCare Inpatient non-provider roles and Rover.

  2. Working with the Training Manager to analyze and coordinate availability of Credentialed Trainers, schedules, training rooms, workstations, and other resources

  3. Providing training for new staff.

  4. Coordinating training for new software releases and updates

  5. Acting as a liaison between the build team and the end user

  6. Traveling between locations in response to training schedules, and provide off-shift training as needed

  7. Providing support during and after go-live

  8. Providing the Training Manager with identified risks and concerns

Professional Development

  1. Promoting professional growth and development through leadership activities and continuing education and training

  2. Participating in special projects as needed and perform other duties as assigned

Training System Build and Maintenance

  1. Building, testing, and maintaining the Epic training environment focusing on Inpatient module including workflow testing, MST system configuration and build, patient build, and MST troubleshooting.

  2. Maintain Learning Home Dashboard content for Inpatient Owned roles and ensure appropriate content is kept up to date and migrated appropriately within the system.

  3. Maintain "users" and login information for inpatient roles within the playground environment.

**Maintenance of EpicCare Inpatient certification is required in order to build within the training environment.

Education Required:

Bachelor's degree.

Experience Required:

One year of experience in delivering training, application support, or providing training support. May substitute required education degree with additional years of equivalent experience on a one to one basis or completed years of college on a one to one basis.

Certification Required:

None

Preferred Certification:

Certification in major training program delivery. Epic Certification.

Preferred Experience:

Experience in an academic healthcare setting.

Experience at The University of Texas MD Anderson Cancer Center.

Functional experience as a subject matter expert (clinical, financial, or other).

EPIC System-specific experience a plus.

Onsite Presence: Is Required

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html