MD Anderson Cancer Center Coordinator, Patient Services - Fulltime - Ambulatory Treatment Center in Houston, Texas
Title: Coordinator, Patient Services - Fulltime - ATC
The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2017 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
Greets, provides information and directions to customers. Advises patients and family members of available services. Handles and processes a complex and varied set of documents and situations. Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records. Updates relevant patient information in order to maintain an accurate patient record. Reviews and reconciles patient charge documents and collects payments in accordance with established departmental processes and guidelines. Responsible for maintaining confidentiality of patient information. Assists in ensuring a safe environment for patients, co-workers and visitors.
Education Required: High school diploma or equivalent.
Experience Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources.
Education Preferred: Bachelors degree
Schedule: Monday - Friday 2:30pm - 11pm, rotating weekends, holidays
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html