MD Anderson Cancer Center Jobs

Job Information

MD Anderson Cancer Center EHR Systems Analyst - Instrument Integrations in Houston, Texas

The EHR Systems Analyst is responsible for providing technical production support and system administration to ensure optimum system performance and resolution of technical issues that impacts the utilization of applications/systems throughout the institution. The EHR Systems Analyst provides technical expertise in defining, developing, implementing, and supporting solutions for business/clinical applications at M.D. Anderson Cancer Center specific to Laboratory Information Systems.

Application support and maintenance for multiple software applications.

Provides application development and support for software applications related to Pathology and Laboratory Medicine.

Identifies and resolves application issues effectively and in a timely manner.

Proactively assesses system functioning and is able to recognize impending problems and correct them before work processes are disrupted.

Implements software upgrades as available and necessary.

Analyzes application needs in the laboratory and configures current applications or develops new applications to support them. Incorporates feedback from the appropriate departmental personnel as applications are configured or developed.

Seeks input from other MDACC technical resources and/or vendor input to resolve application issues when appropriate.

Develops expertise in the applications used in the supported departments. Becomes knowledgeable regarding the departmental work processes and the overall IS environment in the department. Uses this knowledge to ensure that systems operation contributes to optimization of work processes and patient care.

Creates and maintains thorough electronic documentation regarding software applications and technical environment.

Develops and enforces system standards to comply with governmental regulations and institutional Policies and Procedures.

Recognizes the nature of system issues that arise and notifies the appropriate IS organization as needed. Facilitates priority response from the various IS organizations to resolve issues that result in downtime for end- users who are involved in direct patient care or other mission-critical activities.

Coordinates and participates in the development of plans for contingency, back out, and recovery, as well as conversions/cut-overs.

Provides end user application support during the hours of operation

Responds to support calls in a timely manner, providing priority response to support calls from users who are involved in direct patient care or other mission-critical activities.

Supports end-users by answering their questions, assisting them in using the applications appropriately, and troubleshooting application issues that they report.

Learns and understands laboratories business needs.

Uses knowledge of the applications to leverage its functionality to support customer needs.

Participation and leadership in systems implementation.

Leverages knowledge of current application environment in all project activities.

Provides input into or may lead the development of milestones, deliverables, project plans and timelines to assure that application specific tasks/aspects are addressed.

Participates in the design and configuration or development of custom input forms, screens, tables, databases, system outputs, and interfaces that meet the business needs of the customer.

Develops and maintains the technical skills necessary for application configuration and application administration activities. Assists team members in developing configuration skills, as needed.

Participates in identification, troubleshooting, and resolution of application and/or implementation issues. Ensures follow-through on reported problems to final resolution.

Participates in the preparation and execution of test plans and test scripts, including reiterations as necessary. Ensures that results are documented, and feedback is provided to responsible parties. Ensures that the application is adequately tested, and all high priority issues are resolved or worked around in a satisfactory manner.

Defines and documents application technical requirements.

Provides onsite "go-live" support.

Promotes professional growth and development

Promotes professional growth and development through leadership activities, continuing education and training.

Expertise in best practices

Utilizes industry best practices in the acquisition, development, implementation, and maintenance of institutional information systems.

Other duties as assigned

Education Required: Bachelor's degree.

Certification: Must obtain Epic certification issued by Epic within 180 days of date of entry into job.

Preferred Certification: Epic

Experience Required: Two years of clinical, relevant healthcare information technology, or relevant business experience. May substitute required education with years of related experience on a one to one basis.

Preferred Experience:

Working knowledge of Cerner Millennium and Haemonetics support and maintenance, including build, test, and promotion to production.

Understanding of the business operations of Laboratory Medicine.

Working knowledge of supporting interfaces of Lab Medical Devices.

Understanding and experience in the Cerner Command Language (CCL).

Working knowledge of Cerner mPages technology and support.

Must pass pre-employment skills test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information

  • Requisition ID: 152468

  • Employment Status: Full-Time

  • Employee Status: Regular

  • Work Week: Days

  • Minimum Salary: US Dollar (USD) 81,000

  • Midpoint Salary: US Dollar (USD) 101,500

  • Maximum Salary : US Dollar (USD) 122,000

  • FLSA: exempt and not eligible for overtime pay

  • Fund Type: Hard

  • Work Location: Remote (within Texas only)

  • Pivotal Position: No

  • Science Jobs: No