Job Information
MD Anderson Cancer Center Leave Representative in Houston, Texas
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
The primary purpose of the Leave Representative position is to administer leave plans and programs for all eligible employee groups. The Leave Representative position is responsible for determining federal and state protected leave eligibility and managing leave cases as established by institutional policy.
JOB SPECIFIC COMPETENCIES
Leave Approval and Recordkeeping Take incoming calls and/or visits from employees requesting FML, Parental, Military, RPL and/or HSP leave. Verify eligibility and enter decision in leave record system. Send appropriate request for notifications to HR Assistants and tracks receipt of responses. Make determination of leave status from responses. Maintain confidential HIPPA protected information appropriately.
Leave Counseling Assists employees and management with FML, Parental, Military and RPL policies, processes and procedures. Calculates and corrects timekeeping records and acts as the liaison with payroll to correct pay records based on leave. May request supervisory assistance in follow-up counseling and leave case review as needed. Discuss and counsel employees regarding pay options under RPL program.
Compliance and Standards Ensures compliance with federal, state & UT regulations relating to counseling management and timekeeping on leave recordkeeping and programs. Meets and/or exceeds all department standards on customer service, telephone etiquette, maintenance of documentation and confidentiality of employee information.
Centralized Return from Leave Ensure timely processing of returns from leave. Coordinate any additional job protection for returns. E.g. ADAAA due to a request for accommodation. Liaise with Payroll Services to prevent pay issues or provide necessary updates to correct pay issues. Contact employees and departments as necessary to verify returns. Code employee's timecard in conjunction with PTO Program Guidelines to ensure compatibility with pay end date calculation.
Other duties as assigned
COMPETENCIES
Analytical Thinking - Gather relevant information systematically; break down problems into simple components; make sound decisions.
Oral Communication - Express ideas clearly and concisely in groups and one-to-one conversations; create an environment with open channels of communication.
Written Communication - Convey information clearly and concisely through both formal and informal documents; adapt writing style to fit the audience.
Service Orientation
Provide service to our stakeholders, including patients, caregivers, colleagues and each other, in a safe, courteous, accountable, efficient and innovative manner to include:
Promoting inclusiveness and collegiality that demonstrates respect and professionalism to our stakeholders at all times
Modeling safe, ethical behavior that mitigates risk to the institution through sound business practices, and adherence to MD Anderson's Standards of Conduct, institutional policies and procedures
Responding to requests in a timely manner while proactively communicating expectations for procedures, service arrival, or project deliverables to stakeholders
Using the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is neede
Education
Required: Bachelor's degree.
Experience
Required: Two years experience in office administration, business or human resources. May substitute required education degree with additional years of equivalent experience on a one to one basis.
Preferred: Previous experience working with FMLA
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
Requisition ID: 150068
Employment Status: Full-Time
Employee Status: Regular
FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)
Work Week: Days
Fund Type: Hard
Work Location: Remote (within Texas only)
Pivotal Position: No
Minimum Salary: US Dollar (USD) 54,500
Midpoint Salary: US Dollar (USD) 68,000
Maximum Salary : US Dollar (USD) 81,500
Science Jobs: No