MD Anderson Cancer Center Operations Manager - Melanoma Medical Oncology in Houston, Texas

The department of Melanoma Medical Oncology has the mission to develop better treatments for patients with melanoma by the alignment of laboratory and clinical approaches, provide outstanding care to patients with melanoma and train the next generation of clinical scientists capable of translating novel concepts from the laboratory to the clinic.

The Operations Manager position plans, organizes, and monitors clinical and/or scientific activities within a department.

The salary range is: min-$60,400, mid-$75,500 and max-$90,600.

Human Resource Management

•Provides management of staff, projects, and activities in support of department clinical and research areas.

•Works with Department Administrator to coordinate all faculty and classified personnel issues and actions, policy and procedure issues, and faculty requests regarding administrative support staff.

•Consults with Department Administrator in reference to more difficult issues.

•Responsible for department timecards

•Works with financial and human resources departments to resolve funding, job level or information issues.

•Coordinates/screens all initial interviews for vacant positions and makes hiring recommendations to the hiring manager.

•Responsible for the revision and creation of position descriptions for department personnel.

•Responsible for coordinating the annual evaluations for all classified employees and faculty members.

•Responsible for the onboarding and the orientation process for faculty, educational appointments and staff.

•Responsible for coordinating and processing all faculty HR-related issues: faculty recruitment, promotions and tenure, annual faculty evaluations, etc.

•Handles all faculty and mid-level provider recruitment to include advertising, credentialing, and billing access.

•Responsible for the recredentialing process for faculty and mid-level providers.

•Oversees the visitor and observer program for the department. Handles all educational appointments to include incoming Preceptorship candidates.

•Interprets institutional and departmental policies for employees. Assures compliance of personnel with institutional and departmental policies and procedures.

•Advises Principal Investigators and team leads on various personnel issues.

•Serves as the department liaison with, Faculty Academic Affairs, Human Resources, Trainee and Alumni Affairs, Visa Office, Financial Planning and Analysis and other departments.

Department Management

•Responsible for managing the daily operations of department. Point of contact for faculty and staff needing information or support from the central administrative office.

•Meets regularly with Department Administrator to discuss current status of projects and to maintain a consistent dialogue.

•Meets regularly with Department Administrator to discuss departmental needs and goals.

•Attends meetings in the Department Administrator's absence and provides information on behalf of the department.

•Assists the Department Administrator in preparing financial reports, annual reports, and other special projects.

•Under direction of Department Administrator and Chair, provides primary oversight for all department initiatives and projects that are either in response to institutional initiatives or initiated in the department (such as employee survey results team or website development and maintenance).

•Responsible for correct completion and routing of departmental and institutional forms.

•Oversees the maintenance of departmental drives to include forms, lists, and procedures as required. Ensures that the information on the drives is up-to-date and accurate.

•Interfaces with the information systems support group to resolve computer hardware and software problems.

•Composes complex correspondence, often of a confidential nature, from basic information and routes appropriately.

•Provide support and guidance to other department staff, as needed.

•Develops and updates departmental processes and manuals.

•Attends various institutional meetings to assist in developing new and improved procedures for the department.

•Updates department on institutional announcements and interprets policies.

Personnel Management

•Provides direct supervision for a team of administrative support assistants.

•Interview, select, orient and train new administrative support staff.

•Coordinates administrative support staff workflow by monitoring workloads and redistributing assignments to meet deadlines and provide efficient utilization of administrative support staff. Is proactive in anticipating changes in priority and arranging coverage during personnel shortages and increased demands for support.

•Handle problems/questions in the administrative area in a thorough and timely manner, utilizing diplomacy, and counseling staff when necessary.

•When appropriate, provides documentation of actions taken and counseling/discussions conducted in regard to administrative support staff attendance, behavior, or job performance.

•Evaluates the performance of support staff on an annual basis.

Planning and Development

•Assists in planning for department management.

•Assists in department space planning. Key administrative contact for non-laboratory department relocations.

•Is knowledgeable of department property control issues and able to handle issues that arise if necessary. Knowledgeable about department annual physical inventory in accordance with the guidelines provided by Property Control.

•Coordinates the development and implementation of procedures for the administrative support area of the department.

•Provides recommendations based on research of available equipment when new office equipment is being considered.

•Maintains the aesthetics of the department administrative area.

Financial Management

•As authorized signer on department co/center, reviews and approves routine requests. In the

•Department Administrator's absence, approves other orders.

•Assures supply budget expenditures are within budget.

•Identify and implement opportunities for cost reduction and expense control, review office supply purchase requests, and approve routine requests.

Inventory Control

•Serves as the liaison with the Division of Cancer Medicine.

•Conduct annual inventory.

•Maintain offsite records of equipment.

•Order IT equipment for department.

•Responsible for new equipment and installation.

•Complete annual IT budget.

EDUCATION

Required: Bachelor's degree in Business Administration, Hospital/Healthcare Administration or related field.

EXPERIENCE

Required: Four years of experience in a professional/administrative capacity, to include two years experience in a supervisory capacity in any field. May substitute required education degree with additional years of equivalent experience or completed years of college on a one to one basis. With preferred degree, two years of supervisory/management experience.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Employee Status: Regular

  • Minimum Salary: US Dollar (USD) 60,400

  • Midpoint Salary: US Dollar (USD) 75,500

  • Maximum Salary : US Dollar (USD) 90,600