MD Anderson Cancer Center Patient Representative-TMC (5:30a-2p) in Houston, Texas
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
Ideal candidate will have a Bachelors Degree with at least one year of office or related experience. Must be willing to work 5:30am - 2:00pm (varied days) including rotating weekends and holidays.
Function: Provides oversight for the patient/visitor screening and process.
Scope: Impacts department operations and institutional patient satisfaction programs.
Essential Job Functions: Assists patients, families and visitors with solving hospital-related problems. Identifies system problems that cause customer dissatisfaction and complaints and advocates a plan for improvement. Coordinates patient services, programs and activities.
Marginal Job Functions: Other duties assigned.
Qualifications - External
Required: Bachelor's degree.
Preferred: Bachelor's degree in foreign language, social science, psychology, human relations or related field.
Required: One year of office or related experience. May substitute required education degree with additional years of equivalent experience on a one to one basis.
Preferred: Two years experience in a hospital setting. Verbal fluency in two or more languages (English being one of the languages).
Preferred: Certification in adult Cardiopulmonary Resuscitation (CPR) and First Aid.
Required: Must pass a pre-employment test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 145225
Employment Status: Full-Time
Employee Status: Regular
FLSA: exempt and eligible for additional compensation for hours worked beyond your usual schedule, paid at a straight rate
Work Week: Days, Rotating, Weekends
Fund Type: Hard
Remote Work: Onsite
Pivotal Position: No
Minimum Salary: US Dollar (USD) 38,800
Midpoint Salary: US Dollar (USD) 49,500
Maximum Salary : US Dollar (USD) 60,200
Science Jobs: No