MD Anderson Cancer Center Patient Services Coordinator - Internal Medicine Center in Houston, Texas
The primary purpose of the Patient Services Coordinator position is to provide and coordinate all tasks associated with patient services and customer service. The Patient Services Coordinator effects patient care services at all levels including patients, families, staff and faculty.
Greets all patients, family members and employees upon arrival, provides information and directions to all customers internal and external. Advises patients and family members of available services. Handles and processes a complex and varied set of documents and situations. Schedules patient physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding scheduled appointments and reschedules. Maintain physician templates including out of office and rescheduling of patients. Updates relevant patient information via EPIC in order to maintain an accurate patient records. Reviews and reconciles patient charge documents and collects payments in accordance with established departmental processes and guidelines. Responsible for maintaining confidentiality of patient information. Assists in ensuring a safe environment for patients, co-workers and visitors.
Required: High school diploma or equivalent. Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
Must pass pre-employment skills test as required and administered by Human Resources.
Salary Range: $28,800 - $36,000 - $43,200
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html