MD Anderson Cancer Center Receptionist - Stem Cell Transplantation Center in Houston, Texas

Receptionist - Stem Cell Transplantation Center

Location: United States, Texas, Houston, Houston (TX Med Ctr) at

Healthcare/Business Support at

Cancer Medicine 135100

Requisition #: 116726

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report’s 2017 rankings. It is one of only 49 comprehensive cancer centers designated by the National Cancer Institute

The primary purpose of the Receptionist is to provide and coordinate all tasks associated with assistance to patients, family members, and guests at the front desk and when answering telephones.

The salary range is: min-$23,600, mid-$29,500 and max-$35,400.


Communication with patients/family and multidisciplinary teams

Uses excellent oral communication and listening skills to meet the needs of the patients, families, and staff to facilitate patient flow to communicate patient wait times and answers questions about delays.

Communicates with patients upon check-in to ensure that demographic and insurance information is accurate and updates the information in the applicable computer system in a timely manner.

Forwards medical provider changes for patients per hospital protocol.

Provides information and directions to those needing assistance.

Notifies appropriate personnel of patient arrival and status, via alpha-pager and peoplesoft directory.

Record Maintenance and Mail

Collects, reconciles, and manages patient payments, and picks up and returns the co-payment bag to the cashier daily.

Registers all scheduled patients through the use of multi-screen computer system. Prints applicable medical record documents using Forms Anywhere. Screens and registers walk-in patients.

Organize file and patient folders.

Receive and send daily mail. Notify staff of received items at desk frompatients, staff and others.

Office Supply/Inventory

Non-medical and office supplies:

Responsible for preparing office supply order (to include toner/waste boxes), and Fast Track snacks.

Receive and stock supplies and maintain office supplies par level.

Keep supply and storage room cabinets neat and organized.

Other duties as assigned


Required: High school diploma or equivalent.


Required: Two years of front office, clerical or related experience.

Preferred: Two years experience in customer service in a healthcare setting.


Must pass pre-employment skills a test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.