MD Anderson Cancer Center Room Service Wait Staff - Day Shift (6am-2:30pm) in Houston, Texas
The Room Service Wait Staff position at MD Anderson Cancer Center in the Texas Medical Center works as the key link in providing excellent customer service to patients, caregivers and guests while delivering breakfast, lunch and dinner. Patients at MD Anderson receive an extensive menu of fresh, cooked-to-order foods delivered to their hospital rooms and tailored to their dietary needs and/or restrictions. Caregivers and guests of inpatients are also able to order quality meals with fresh ingredients designed by culinary experts.
This position will work 6am-2:30pm, with rotating weekends and holidays required.
Ideal candidates will have a high school diploma or equivalent and one year of experience as a waiter or server, or one year of experience in a patient care or hospitality environment.
Hourly breakdown of salary range:
Minimum $15.00 - Midpoint $17.88 - Maximum $20.77
MD Anderson offers our employees:
Paid employee medical benefits (zero premium) starting on first day
Minimum 24.5 days paid leave in first year (PTO & holidays)
Tuition Assistance Program
Teacher's Retirement System defined-benefit pension plan
Employer paid short-term disability, life & accidental death insurance
State of Texas longevity pay
Job Specific Competencies
Orients patients to room service offerings.
Assists patients and guests with menu selection.
Assembles, delivers and serves meals and nourishments.
Utilizes knowledge of menu and modified diets to ensure that menu selections comply with prescribed diet, age-related needs and other patient conditions.
Communicates effectively with nursing and nutrition staff to coordinate meal service with other patient care functions.
Prepares and delivers tube feedings.
Retrieves trays, records food intake and returns trays to ware washing area.
Inventories, assembles and delivers supplies.
Maintains sanitation of work area and equipment.
Collects payment for guest trays.
Create a positive interaction and outcome with all patients, guests and staff by utilizing the interpersonal and customer service skills.
Communicate effectively, assure accuracy, food presentation, and diet compliance, explain the menu selection process, assist patient with menu selection and reassure delivery and pick up within established time frame.
Adhere to policies, guidelines and procedures.
Required: High school diploma or equivalent.
Required: One year experience in a patient care or hospitality environment.
Must obtain a current Texas Food Handlers Certification within 60 days of entry into job.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 155522
Employment Status: Full-Time
Employee Status: Regular
Work Week: Days, Weekends
Minimum Salary: US Dollar (USD) 31,200
Midpoint Salary: US Dollar (USD) 37,200
Maximum Salary : US Dollar (USD) 43,200
FLSA: non-exempt and eligible for overtime pay
Fund Type: Hard
Work Location: Onsite
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No
Science Jobs: No