MD Anderson Cancer Center Safe Pt Handling & Mobility Ed in Houston, Texas
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
Coordinate education on safe patient handling
JOB SPECIFIC COMPETENCIES
Performance Consultant Serves as a performance consultant for assigned clinical areas of responsibility.
a. Orients and socializes new employees in safe patient handling principles and practices.
b. Assesses learning/development needs of individual staff and
groups of staff in collaboration with the Safe Patient Handling & Mobility
team and Nursing Education
c. Analyzes patterns/trends in performance in collaboration with Nursing Informatics and the interprofessional team..
d. Develops action/learning plans to address gaps in safe patient handling
e. Identifies high risk/problem prone/low frequency competencies
and develops strategies for assessing these competencies.
f. Participates in the assessment of safe patient handling & mobility
competencies of staff.
g. Collaborates with area leadership to track staff competencies and reassessments as required.
h. Collaborates with area leadership and institutional teams on quality initiatives regarding patient safety
Education Design, Implementation & Evaluation Evaluates needs of the targeted individual/groups of individuals
when designing educational offerings.
b. Designs sound educational offerings that:
•Address the assessed needs.
•Outline well-constructed and measurable educational objectives.
•Delivers content that is organized and evidence-based.
•Applies adult learning principles effectively.
•Incorporate strategies to address a variety of learning styles of
•Utilize teaching methods that are congruent with objectives.
c. Coordinates offering of programs with unit(s) activity/work flow
and staffing challenges in mind.
d. Demonstrates competency in the presentation of the offering,
incorporating sound presentation standards.
e. Utilizes evaluation feedback to improve the quality of future
Professional Accountability . Demonstrates knowledge of policies, procedures, practice and
regulatory standards and suggests strategies for improving
b. Supports and aligns goals with those of the Safe Patient Handling & Mobility
Program and the Institution.
c. Role models professional behavior including:
• Taking initiative to review and improve all processes specific to
• Service orientation intra and interdepartmentally, including
collegiality and collaboration with other disciplines.
• Professional practice of standards, policies and standard
• Approaches all changes, obstacles, difficulties with a
professional demeanor and works to ensure that he/she
demonstrates support for changes, serving as a change agent
and champion of performance improvement projects in the
• Is a good steward of resources including productive use of time,
demonstrating accountability for cost effectiveness and
d. Practices responsiveness, responding to requests for services in
a timely manner, following-through appropriately and/or
visibility in assigned areas sufficient to satisfy customers' needs.
e. Accepts feedback from colleagues, unit leadership, learners and
other customers in a non-defensive way and utilizes the feedback
for the purpose of improving personal performance and services
f. Participates in PI activities in the department and when
g. Leads/facilitates and participates in committees, task forces as
assigned, using sound facilitation skills, executing actions to
obtain desired outcomes by deadline dates, evaluating the
quality and quantity of outcomes.
h. Documents educational activities according to department
Other duties as assigned
Builds and maintains customer satisfaction with the products and services offered by the organization through skills demonstrated in communication, personalization of interaction, regulation of emotions, and proactive problem solving.
Performance Statement Examples
Presents a cheerful, positive manner with customers either on the phone or in person. Shows interest in, actively listens to and responds in a clear and timely manner to customer's expressed needs.
Focuses on the customer's results, rather than own. Goes beyond basic service expectations to help customers implement complete solutions through personalized service that anticipates the customer's unspoken needs.
Delivers services when and where the customer needs them. Explores options when unable to deliver a requested product or service, and pursues solutions until the customer is satisfied by addressing the root cause of the issue. Problem solves with patient, family member, care giver or clinical team to aid in proactively resolving issues and concerns.
Provides to customers status reports and progress updates. Seeks customer feedback and ensures needs have been fully met.
Talks to customers (internal and external) with a pleasant tone to find out what they need and how satisfied they are with the service. Remains in control of own reactions and responds in a manner that demonstrates appropriate nonverbal cues and complements the customer's emotions in the situation. Recognizes when its is necessary to escalate situations to leadership to ensure customer satisfaction.
Exposure to blood, bodily fluids, and/or tissue
Wearing Protective Equipment
Fine finger movement
Attention to detail
Giving and Receiving Constructive Feedback
Performing in a Leadership Role
Bachelor degree in Occupational Therapy, Physical Therapy, Nursing or health care related discipline.
Three years of experience in a health care related field to include two years of teaching experience. Current license/credentials required for field of clinical study. Current Cardiopulmonary Resuscitation Certification (CPR).
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 129368
Employment Status: Full-Time
Employee Status: Regular
FLSA: exempt and not eligible for overtime pay
Work Week: Days
Fund Type: Hard
Pivotal Position: Yes
Minimum Salary: US Dollar (USD) 79,600
Midpoint Salary: US Dollar (USD) 99,500
Maximum Salary : US Dollar (USD) 119,400
Science Jobs: No