MD Anderson Cancer Center Jobs

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MD Anderson Cancer Center Sr Applications Systems Analyst -AirWatch MDM in Houston, Texas

The Sr Aplplications Sytems Analyst supports and maintains current mobile infrastructure and related technology. Brings insight and uses industry best practices to provide 24/7 support to customers and other technical support groups interacting with both infrastructure and applications. This support impacts Tier 1 and 2 applications vital to the entire Institution.

Ideal candidates must have AirWatch MDM administration experience

Technical/Functional Expertise

Provides Mobile Services technical expertise. Develops, implements, enhances, and supports Mobile Messaging infrastructure.

Provides problem-solving expertise for ITS supported products.

Documents all required technical-related tasks and activities.

Provides 24/7 support through on-call rotations.

Demonstrates exceptional written and oral communication skills.

Respond to server outages, notifies the appropriate personnel, and creates appropriate post-outage documentation.

Analytical Thinking

Provides process analysis, including functional requirements analysis and review, detailed design reviews, customer assessments and process workflows, application development, testing and support for enhancing existing applications. Applies this process to future proposed solutions.

Develops detailed professional reports including system documentation, test plans, and status reports which document issues, activities, plans and proposed solutions.

Self-Adaptability

Performs testing and/or server maintenance tasks - independent of the technology or infrastructure - during approved maintenance windows as required to minimize customer impact.

Regularly monitors key infrastructure health parameters such as mail routing, server availability, backups, and virus notifications.

Provides Quality Assurance on all assigned projects and participates in application testing for other projects.

Performs other duties as assigned by the Manager and/or Project Manager with Manager's discretion.

Strategic Thinking

Adheres to all technical IT development, configuration or process Standards mandated by both MDACC and Information Services or provides justification for deviation. Adheres to mandated federal and/or state health care standards and regulations or provides justification for deviation.

Provides weekly updates, attends all project meetings and communicates status of all tasks to the project lead.

Researches and recommends standards and procedures for Information Technology Services teams.

Service Orientation

Maintains professional and cooperative relationships with potential affiliates and business partners. Interacts with a variety of executive-level health care and business professionals.

Interacts with customers, Help Desk personnel and other team members on assigned tasks. Provides periodic updates, attends all meetings (as allowed by policy) and communicates status of all tasks.

Communicates problems/issues that may arise in determining solutions.

Maintains effective communication with team members and management.

Other duties as assigned

Education Required

Bachelor's degree.

Experience Required:

Five years experience in domain, analysis, design, project management, Epic software or programming. May substitute required education degree with additional years of equivalent experience on a one to one basis.

Preferred Experience:

Extensive AirWatch MDM administration experience, on-premise server environment

Extensive experience in mobile mail management including MDM products.

Experience working with Microsoft related technologies (e.g. Exchange, Active Directory), as a systems administrator in an environment of over, 5,000 customers.

Experience in dealing with demanding customers - especially in industries such as medical, sales, or legal professions.

Intune mobile management experience

Experience working with PowerShell

Understanding of o365 and Azure products and services

Certification Required:

None

Preferred Certification:

Microsoft MCSA and/or MCSE

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Requisition ID: 143855

  • Employment Status: Full-Time

  • Employee Status: Regular

  • FLSA: exempt and not eligible for overtime pay

  • Work Week: Days

  • Fund Type: Hard

  • Pivotal Position: No

  • Minimum Salary: US Dollar (USD) 78,800

  • Midpoint Salary: US Dollar (USD) 98,500

  • Maximum Salary : US Dollar (USD) 118,200

  • Science Jobs: No

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