MD Anderson Cancer Center Patient Access Representative - Regional Care Center - The Woodlands in Woodlands, Texas
MD Anderson provides cancer care at several convenient locations throughout the Greater Houston Area and collaborates with community hospitals and health systems nationwide through MD Anderson Cancer Network®.
MD Anderson provides medical oncology, radiation oncology and surgical oncology services along with a range of supportive programs at all of its Greater Houston area locations. While MD Anderson - The Woodlands treats all types of cancers, the faculty has particular expertise in the diagnosis, treatment and management of the following cancers: Breast; Colorectal; Dermatology and skin; Endocrine; Genitourinary; Gynecologic; Head and neck; Neurologic; Thoracic.
Ideal candidate will have experience with healthcare insurance determining eligibility, verifying benefits and obtaining authorization, patient access experience.
The primary responsibility of the Patient Access Representative is to facilitate accurate, efficient and courteous access to services for new and returning patients. This includes but is not limited to: communicating with referral sources, scheduling and registering new patients, verify insurance, securing authorizations and advising patients of their financial responsibility.
Consistently and accurately utilizes medical acceptance criteria to screen and schedule appointments for new patients in a way to ensure optimal efficiency in clinic operations. Provides financial counseling options to patients including cost estimates, payment plans, discounts, and supplemental financial assistance; utilizing medical overrides and account reviews as appropriate.
Collects complete and accurate financial data during intake process to ensure appropriate financial screening of new patients and verifies data during new patient registration to ensure compliance with required forms and consents. Uses technical expertise to obtain insurance information, verify benefits, and secure authorizations.
Uses excellent oral communication and listening skills to communicate with patient, referral source, MDACC physician and MDACC clinical staff regarding obstacles to access or financial clearance.
Completely and accurately documents communications with payors, patients, and the treatment team.
High school diploma or equivalent.
Four years of experience in healthcare, insurance, or related field, to include one year of experience in a patient access setting.
Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 145054
Employment Status: Full-Time
Employee Status: Regular
FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)
Work Week: Days
Fund Type: Hard
Remote Work: Onsite
Pivotal Position: No
Minimum Salary: US Dollar (USD) 34,000
Midpoint Salary: US Dollar (USD) 43,500
Maximum Salary : US Dollar (USD) 53,000
Science Jobs: No